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THE FUTURE OF CALL
CENTERS IS HERE

Increase business automation and provide responsive, 24/7 customer service with a secure messaging platform built for the insurance industry.
Pypestream’s Intelligent Automation solution is just the beginning of the trend we’re seeing industry-wide to adopt secure mobile messaging in a bigger way.
David Dias,

Founder & Chairman

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IT’S TIME FOR A CHANGE

$10 1

ESTIMATED AVERAGE
COST PER CUSTOMER
SERVICE CALL IN THE U.S.

$41 BILLION 3

TOTAL LOSS TO BUSINESSES
DUE TO CALL CENTER
INEFFICIENCIES EACH YEAR

80% 2

OF CONTACT CENTERS SAY
THEIR CURRENT CUSTOMER
SERVICE SYSTEMS WON’T
MEET FUTURE NEEDS

80-90% 4

NUMBER OF REPETITIVE
CUSTOMER INQUIRIES
= WASTED TIME & MONEY

TRANSFORM CUSTOMER
COMMUNICATION 
WITH CHATBOTS
& INTELLIGENT AUTOMATION

Contact US

Don’t have a call center?

MOBILE MESSAGING: ENTERPRISE-READY & CUSTOMER APPROVED

Pypestream delivers custom-built, compliant and secure solutions for efficient customer service.

  • Resolve high volume inquiries at scale
  • Customize chatbots to handle common inquiries
  • Cut customer communication costs
  • Deliver big on customer experience
  • Improve your Net Promoter Score
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IMPROVE CALL CENTER EFFICIENCY BY 80%*

BEFORE PYPESTREAM
COST: $4M/YEAR

100 agents managing 1 inquiry at a time via telephone

AFTER PYPESTREAM
COST: $800K/YEAR

20 agents managing up to 5 inquiries at once with mobile messaging

10 automated 
chatbots handling repetitive inquiries

* Based on industry averages, results will vary.

PUT OUR CHATBOTS TO WORK TODAY AND START SAVING!

CONTACT US

WHAT OUR CUSTOMERS ARE SAYING

Pypestream’s intelligent automation solution is just the beginning of the 
trend we’re seeing industry-wide to 
adopt secure mobile messaging in 
a bigger way.

David Dias
Founder & Chairman
Insurance Thought Leadership

The real-time, conversational nature of chat offers tremendous opportunity to make interacting with us far more convenient and intuitive for members of all our client medical schemes.

Dr Jonathan Broomberg
Chief Executive Officer
Discovery Health

Pypestream’s secure messaging platform and automated chat capabilities support our strategy to provide a cognitive, omni-channel solution across the entire lifecycle of the vehicle.

John Wysseier
Managing Director
LYNX Services, A Solera Company

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